Privacy Policy

Last Updated: 1 June 2026

1. Who We Are

Lemonade Labs Limited (“we", "us", or "our") is the data controller responsible for your personal data.

  • Registered Address: 122 Hanover Road, London, England, NW10 3DP

  • Company Registration Number: 17068070

2. Personal Data We Collect

We may collect, use, and store the following types of personal data:

  • Identity & Contact Data: Name, job title, email address, phone number, and delivery/billing address.

  • Technical & Usage Data: IP address, browser type, operating system, and interaction details on our website.

  • Marketing & Communications Data: Your preferences in receiving marketing from us.

3. Legal Basis for Processing

We process personal data only when permitted by law, under the following bases:

  • Contractual Obligation: Processing necessary to fulfil a contract with you or take pre-contract steps.

  • Legitimate Interests: Necessary for our legitimate business interests, provided your rights do not override them (e.g., maintaining website security).

  • Legal Obligation: Necessary to comply with UK legal or regulatory requirements.

  • Consent: Explicit permission provided by you (e.g., subscribing to direct marketing or accepting non-essential cookies), which you can withdraw at any time.

4. Data Sharing and International Transfers

We do not sell personal data. We share data only with third-party service providers (e.g., hosting, IT support, payment processors) operating under strict data protection terms. If personal data is transferred outside the UK, we ensure protection through UK International Data Transfer Agreements (IDTAs), Standard Contractual Clauses, or adequacy regulations.

5. Data Retention & Security

We retain personal data only for as long as necessary to fulfill the collection purposes or legal requirements. Robust physical, electronic, and managerial safeguards are maintained to prevent unauthorized access, loss, or disclosure.

6. Your Data Subject Rights

Under UK data protection law, you have the right to request access, rectification, erasure, restriction, or transfer of your personal data, and to object to processing. To exercise any of these rights, contact enquiries@lemonadecollective.com.

7. Regulator Contact

You have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner's Office (ICO), via ico.org.uk or 0303 123 1113.